Why I love my work…

I see people change from regularly feeling worried and insecure, to feeling confident and in charge of their lives.


I see people’s faces when they’ve learned how to stop a panic attack from happening.


I see the pride when someone learns how to confidently say “no” (without guilt) and use their time for what they truly value.


I get to ask the questions that make people say, “You ask hard questions!” and then watch real personal growth happen.


I get to hold hope for people when they are tired, stressed, uncomfortable and not sure they really can change.  And then watch them make those changes in their relationships, health and careers.


How could I not love that?

Who am I?

I’m Charlene Richard and I’ve been working in addictions and mental health since 2005. 


I’m a Registered Social Worker and trained as a Behavioural Health Therapist in Calgary, Alberta, Canada.


I’m a full on human behavior nerd!  It fascinates me to watch people build awareness of their thoughts, emotions, physical sensations and habits and then begin implementing healthier ways of coping, communicating and living.


I offer online Behavioral Health Therapy for adults in Canada and The United States and Behavioral Health Classes for adults around the world.


When I’m not working, I’m a fan of yoga, meditation, biking, swimming, target shooting, cooking, patios, family time and the occasional netflix binge.


I am also the founder of the Caring Safely online program which helps personal and professionals caregivers, from all over the world, avoid compassion fatigue and burnout.


Sometimes I go to conferences and host workshops to speak about preventing Compassion Fatigue and Burnout.


I’ve also written a book for other health care and helping profession called 20 Quick Strategies to Help Patients and Clients Manage Stress.

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My professional training…

Clinical Experience:

Behavioural Health Consultant, Alberta Health Services

Clinical Social Worker, Greenbelt Family Health Team

Addictions and Mental Health Counsellor, Sandy Hill Community Health Centre

Concurrent Disorders – Group Facilitator, Canadian Mental Health Association Ottawa

Mental Health Consultant, Health Canada

Counsellor: University of Waterloo, University of Manitoba, Wilfrid Laurier University

Crisis Counsellor, Women’s Crisis Centre



Master of Social Work

Wilfrid Laurier University, 2008

Bachelor of Social Work

University of Manitoba, 2007



Compassion Fatigue Specialist Training, Traumatology Institute, Toronto, 2009

Cognitive Behavioural Therapy For Trauma, Traumatology Institute, Toronto, 2009

Concurrent Disorder Training, Canadian Mental Health Association, Ottawa, 2012

Advanced Motivational Interviewing, Canadian Mental Health Association, Ottawa, 2012

Mindfulness Based Chronic Pain Management, The Centre for Mindfulness Studies, Toronto, 2012

Mindfulness Based Stress Reduction Teacher Training, University of San Diego, 2013

Integrative Yoga Therapy Teacher Training, Soma Yoga Institute, Costa Rica, 2016

My professional bio…

Charlene is a Registered Clinical Social Worker with specializations in addictions, mental health and compassion fatigue.
She provides online behavioral health therapy and online behavioral health classes to help people who struggle with stress, anxiety, panic attacks, burnout and ADHD.
She is also the creator of Caring Safelyan online program that teaches caregivers how to get all the benefits of providing compassionate care, without the risks of burnout.
Charlene has been providing workshops, individual coaching and keynote presentations to community, provincial and federal organizations since 2008.  In 2015, she published a book titled 20 Quick Strategies to Help Your Patients and Clients Manage Stress, which includes a chapter on Clinician Wellness.

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